Refund Policy
Effective Date: August 18, 2026
This Refund Policy applies to any billing or paid tiers introduced on the V19Plus platform.
1. Subscription Plans
V19Plus offers both free preview tiers and paid subscription plans. The payment terms, cancellation procedures, and refund guidelines below govern paid subscriptions.
2. Non-Refundable Payments
All subscription charges, transaction fees, and payments processed through Stripe are non-refundable. We do not provide refunds or credits for any partial-month subscription periods or unwatched content.
3. Cancellations
You may cancel your paid subscription at any time. Your access to paid content tiers will continue through the end of your current active billing cycle. To cancel your plan, go to your Account Settings and manage your subscription.
4. Exceptions
If a system error, double-billing event, or technical failure occurs directly attributable to V19Plus, our support team will investigate the issue. Refund exceptions may be evaluated on a case-by-case basis. Please email support at billing@v19plus.app for billing assistance.